Amazon terminates post-order price guarantee

Post-order price guarantee is not an unusual thing for online retailers. According to PriceProterct 136 retailers have the clause in their policy and will honor competitor’s price even after you made the purchase.

It looks like Amazon will be dropping off of that list pretty soon. The company has already removed the related page from the website and is sending out notices like the one below to the customers who made a price match request in the past week

Thank you for contacting us to take advantage of our Post-Order Price Guarantee. I’ve confirmed that we now offer a greater discount on xxxxx than at the time you placed your order.

Since your purchase shipped within the past 30 days, I’ve requested a refund of $x.xx to the original payment method used for your order. This amount reflects the difference between the price you were originally charged for the item and the current price offered by This refund should be processed in the next few days.

Only orders placed before September 1, 2008 are eligible for a price difference refund under the Post-Order Price Guarantee policy. As of September 1, 2008 we are no longer offering discounts if prices change on our website after you make a purchase.

I wrote about Amazon’s price matching policy in the past and used it myself several times. I can imagine however that with the ever falling prices on gadgets the policy was costing Amazon a lot of green.

Look at the price history for this 4GB flash drive for example. Over the past 70 days the price went down from $13.99 to $9.79 which that is almost 50% in lost revenue if Amazon were to offer price protection over this time period.

Source: Amazon Dropping Post-Order Price Guarantee Effective Sept 1st (at SlickDeals)

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